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Companies seeking MSC status must locate their offices at a MSC designated building to enjoy the MSC-Status bill of guarantees which would cover the following services:
- World-class physical and information infrastructure.
- One-stop-centre by cybercity management (Invest penang)
- Data centre & incubator
- Multiple backbone service & internet service providers
- 100% back-up electricity with prompt restoration (TNB)
- 24 hour customer service hotline number for cybercity management, telecommunications companies, utilities companies(MDC,KL)